Technical Delivery Specialist – Medical equipment Tech/ Delivery Driver

Technical Delivery Specialist – Medical equipment Tech/ Delivery Driver

Position: Medical Equipment Tech Specialist/Driver- Will Train

Location: Savannah, GA

Shift: M-F Days, 7-10 hour Shifts, with Alternating Weekends ( On Call)

The Delivery Tech Specialist performs customer service through the application of set up and delivery of Medical Equipment in the patients home and other Facilities.

Job Responsibilities

  • When receiving new inventory, check the shipment with shipping paper and make sure everything is received, and stock supplies in assigned area. Any serialized items need to have serial number on packing slip when turned in.
  • Talks with dissatisfied customers and coordinates the correction of the complaint and ensures service recovery. Recommends corrective services to adjust customer complaints.
  • Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
  • Responsible for properly entering and filing patient charts and to assist in filing insurance claims and re-certs.
  • Fills out order forms, determines charges and coverage for requested, collects co-pays, and inserts date into information system.
  • Performs customer service by providing delivery and set-up of equipment to patient homes and other facilities.

Qualifications

High School Diploma or GED

Valid Drivers License

6 mos. Experience preferred

Ability to lift up to 65 lbs.

Must be an indecent worker, good time management skills.

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