Senior Business Analyst – Nashville, TN

Senior Business Analyst – Corporate Office

POSITION TYPE: Administrative

SPECIALTY UNIT: Senior Business Analyst

LOCATION: Nashville, TN

SHIFT: Days 7-10 hrs/ Weekdays only

JOB TYPE: Full-Time Permanent

Job Description:

The Senior Business Analyst will fulfill the key function of understanding the desired outcomes of clinical initiatives, and engaging the strengths of our partners in ITG, Clinical Informatics, Care Process Design, and Clinical Data to support the development of fully realized and supported Analytics Products.

Specifically, this role will work closely with technical and clinical subject matter experts to define requirements and specifications for reporting metrics, create functional dashboard requirements, identify and resolve project issues, and ensure the Analytics Products solutions meet the business needs and requirements.

Responsibilities:

• Leads conversations with business stakeholders to determine business needs, business value, and derive requirements to meet those needs
• In conjunction with product analysts on the team, transitions business requirements to product support
• Elicits and translates high level business needs into development requirements
• Documents customer requirements and develops user stories
• Builds and manages release plan that support the launch of new applications/features
• Demonstrates an understanding of supported applications and data domains
• Communicates progress and risks to project team and stakeholders
• Builds good relationships with business stakeholders and IT teams based on mutual trust and respect
•  Accountable for customer satisfaction, conflict resolution, and management of business expectations
•  Understands and follows escalation process for Business Analysis, Quality Assurance and Operations Support issues, risks and mitigation
•  Coordinates across all analytics functions on behalf of customer
• Communicates confidence in analytics capabilities and product delivery assurance
• Understands business practices, data, tools, applications, goals, and vision of supported business area
• Manages the creation, grooming and prioritization of the work backlog
• Communicates with Project Management as appropriate
• Assists with tracking quality metrics and customer satisfaction, providing input on QA plans
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Job Benefits:

• Competitive salary
• Direct Deposit
• 401K
• Comprehensive Health, Dental, and Vision benefits
• Employee discount program
• Excellent room for growth and advancement

Requirements:

• Bachelor’s Degree required
• At Least 5 years related experience
• Database query experience
• Agile/Scrum methodology experience highly preferred
• Experience developing or supporting clinical data or other clinical informatics projects