Patient Access Manager – San Jose, CA – 10k SOB included

Healthcare – Patient Access Manager

POSITION TYPE: Administrative

SPECIALTY: Patient Access Manager - Healthcare

LOCATION: San Jose, CA

SHIFT: Full time M-F , Will take on call rotation divided among mgmt. team

JOB TYPE: Full-Time Permanent

10k Sign on Bonus included

Job Summary:

As a Patient Access Manager, you will lead the department in delivering superior care to every patient on every visit. You will assist the Director in daily operations of all Patient Access functions and serve as the liaison between the Shared Service Center (SSC) and the facility.

Responsibilities:

• Supervise, train, and provide guidance for the Patient Access team.
• Partner with the Patient Access Director for quality assurance and reporting, evaluations, hiring and staffing.
• Demonstrate top-tier customer service by responding to complaints promptly and modeling AIDET guidelines to drive positive patient interactions.
• Perform registration function when needed to ensure wait times are kept to a minimum.
• Contribute to A/R goals and seek ways to control costs without compromising safety or quality of care.
• Prepare work schedules and payroll to accommodate budget and allotted FTEs.
• Coordinate with other departments within the hospital (HIM, Nursing, Ancillary) to promote teamwork and streamline the patient experience.
• Oversee patient accounts and entries in Meditech, monitor and maintain Daily Preservice Log, BILL45, and Alpha Census according to established shared service center (SSC) standards.

Job Benefits:

• Competitive salary
• Direct Deposit
• 401K
• Comprehensive Health, Dental, and Vision benefits
• Employee discount program
• Excellent room for growth and advancement

Requirements:

• Bachelor’s degree required.
• Minimum 3 years of experience in related areas with at least 2 years being healthcare management experience.
• This role requires you to be fully vaccinated for COVID-19, based on state, local, or federal regulations.(unless medical or religious exemptions)