Senior Claims Supervisor – Hybrid – No Weekends

Senior Claims Supervisor – Hybrid – No Weekends


POSITION TYPE: Senior Claims Supervisor - Professional Liability

LOCATION: Nashville, TN

SHIFT: Monday thru Friday (no weekends)

JOB TYPE: Full-Time Permanent (Hybrid)


Job Description:

We are looking for a committed Senior Claims Supervisor to manage professional liability claims. The chosen candidate will be responsible for all activity around handling external and internal claims investigations, including relationships with all stakeholders: the Director of the larger Risk & Insurance Department (reports to), defense counsel, and a variety of other invested internal parties. The area of expertise is within professional liability, which requires prior experience with hospital and physician claims with litigation management. , is familiar with physician practice and hospital operations (including medical staff issues), state malpractice laws, possesses strong negotiation skills and has demonstrated ability to independently problem solve and proactively manage and resolve claims.



  • Desk management of a professional liability caseload, including managing defense counsel, strategic thinking and collaborative relationship building with all interested stakeholders.
  • Familiarity with physician practice and hospital operations, including medical staff issues and state malpractice laws.
  • Strong company process abidance with strict documentation within claims electronic system.
  • Quality assurance, efficiency thru metric performance.
  • Maintain current licensure needed to perform duties as required in territory assigned.
  • Understanding of risk transfer strategies contractual indemnity and collateral sources.
  • Oversight of special projects/task forces and knowledge of relevant industry trends.
  • Develop and maintain effective, efficient and respectful working relationships with the organization’s Risk Managers, Patient Safety Directors, C-suite colleagues and Division leaders.
  • Identify appropriate cases and prepare those for presentation to the AVP, VP and Claims Committee for settlement authority and to excess and reinsurers as needed.
  • Responsible for efficient, effective and accurate loss adjustment expenses and indemnity payments.
  • Critical thinking and Strong Communication skills needed.

Job Benefits:

  • Competitive salary
  • Direct Deposit
  • 401K
  • Comprehensive Health, Dental, and Vision benefits
  • Employee discount program
  • Excellent room for growth and advancement


  • A minimum of 5 years of healthcare professional liability claims management.
  • Experience handling multi-state claims
  • Knowledge of hospital and healthcare operations
  • Bachelor's Degree required
  • JD Degree preferred
  • Experience with litigation with trial experience preferred
  • Any related certifications in risk management or insurance preferred (CPHRM, ARM, CPCU, etc.)
  • Adjuster’s license preferred or obtained directly after hiring



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