Director Emergency Services – Central NC – Community Hospital

Registered Nurse (RN) - Director of Emergency Services

POSITION TYPE: Registered Nurse (RN) Director

SPECIALTY UNIT: Emergency Services

LOCATION: Sanford, NC

Shift: Days

JOB TYPE: Full-Time Permanent

Position Summary:

As the Director, you will assure service, growth, development, personnel management, and resource allocation and management controls are order to ensure consistent high-quality patient care in the Emergency Department.

Responsibilities:

Service

• Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication.
• Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents.
• Advances the patient experience agenda in the Emergency Department. 

People

• Coach immediate subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance.
• Adheres to all Human Resource policies.
• Effectively communicates departmental, organization and industry information to staff.
• Facilitates evidence-based employee engagement practices.
• Effectively builds strong relationships and networks to deliver upon organizational and department goals.
• Participate in employee and patient rounding and identifies and mentor potential future leaders.

Quality

• Enforces standards of emergency department care and develops processes to measure and ensure consistent compliance.
• Develops, implements, and evaluates an ongoing emergency services program which assures quality patient care consistent with the hospital mission.
• Monitors compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety.
• Oversees a PI program that consistently monitors and evaluates critical aspects of care.
• Is responsible for department’s operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures, and professional standards.
• Follows the Hospital Exposure Control Plans / Bloodborne and Airborne Pathogens.

Finance

• Seeks new program strategies and/or program enhancements which would expand patient services.
• Develops, prioritizes and defends a capital equipment requests.
• Is responsible for the fiscal management of department; assures proper utilization of organization’s financial resources.

Growth

• Advances the growth agenda for emergency services.

Community

• Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community.
• Develops and builds strategic external networks.

Other Responsibilities:

• Promoting consistent positive patient interactions that advance the agenda of unparalleled patient service.
• Practicing and adhering to the “Code of Conduct” philosophy and “Mission and Value Statement”.
• Performing other duties as assigned.

Job Benefits:

• Competitive salary
• Direct Deposit
• 401K
• Comprehensive Health, Dental, and Vision benefits
• Employee discount program
• Excellent room for growth and advancement

Requirements:

• Active RN license within the State of practice.
• AHA - BLS, ACLS, PALS required.
• Bachelor's degree in nursing required.
• Master's degree MHA, MSN, MBA preferred.
• 3+ years of experience as Manager or higher in emergency services required.
• Experience in a community hospital ED leadership role preferred.
• Knowledge of human resource management, program development, fiscal management skills, and familiarity with regulatory and accrediting agency standards preferred.

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