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Director Purchased Services
Nashville, TN
Job Summary and Qualifications
Responsible for negotiation of industry leading agreements for the group purchasing organization in the Purchased Services area for all members. Objective is to ensure best in class industry pricing and contract terms and conditions. This position is expected to secure and expand industry leading financial value for the GPO membership. Individual must possess strong negotiation skills and thorough understanding of contract terms and conditions with the ability to identify contractual risks and propose alternative language toward a solution. Individual must be proficient in mitigating business risk, identifying cost savings opportunities and adept at identifying new area for contracts. Mandatory key competencies include strategy development, negotiations, financial analysis, communications, planning, decision making, project management, customer relations, presentation development and delivery and Purchased Services subject matter expertise. The Director will update and advise management on assigned contracting projects Responsibilities also include the development and execution of contract goals for the assigned projects
What you will do in this role includes:
Project Management:
- Ability to independently plan and execute project timelines for assigned categories in the Purchased Services space, with minimal oversight.
- Demonstrated level of organizational ability and attention to detail
- Ability to translate objectives into project planning priorities, create and manage work plans and timelines for multiple projects and priorities, and finalize negotiations in the time-frame designated for the project
- Ability to be highly efficient and productive, demonstrating high volume of contracts/categories handled without sacrificing on quality.
Category Knowledge:
- Strong understanding of the Purchased Services space with an aptitude to learn the specific service categories assigned and how end-users interface with the services.
Supplier Knowledge:
Individual must know and be able to use knowledge about supplier to develop strategies, create leverage, mitigate risks, anticipate direction of the market and potential supplier direction in the Purchased Services space. Includes, but not limited to:
- Interpret of Supplier SEC filings, annual reports, or analyst reports
- Discuss future product pipelines with suppliers
- Review current or future technology, including representation of company at supplier and/or provider site-visits
- Investigate new supplier entrants to market
- Understand the multi-business unit supplier and how they will leverage their capabilities
Strategy Development, Validation, and Risk Mitigation:
Develops the contract strategy, formulates a clear vision and articulates steps to achieve the negotiation objectives.
- The individual must work closely with customer IDNs (clinicians, physicians, and high-level executives) to develop a strategy that aligns with customer needs/requirements, and meets objectives of the group-purchasing organization. The strategy must be presented and approved by senior leadership.
- Strategies must contemplate a variety of complex considerations. Individual must develop a strategy that manages and hedges risk to achieve the desired outcome. The individual must be adept at reading situations and adapting strategies or negotiations as necessary throughout the sourcing process
Sourcing Process:
- Thorough understanding and accountability for the sourcing process for their assigned portfolio. Including market research, bid preparation, RFI, Strategy Development & Validation, RFP, Contract Negotiations, and contract launch.
- Individual’s presentations must be well prepared, concise, and articulated clearly. Individual must consistently deliver a dynamic presentation that captures the audience’s attention and delivered with enthusiasm/passion. Individual must be able to guide the audience to the desired end result.
Supplier and Customer Relationship Management:
Supplier:
- Oversee supplier relationship during the sourcing process. Participate in supplier business reviews and review new products/technologies as they arise in assigned categories.
- Build strong relationships with senior level supplier contacts.
Customer:
- Build strong customer relationships through frequent interaction (all levels, including executive)
Communications:
- Communications are primarily focused on effective and efficient communications with internal stakeholders and suppliers, but includes frequent communication to customers.
- Major communications include:
- Facilitate conversations with internal functional team during project kick-off to gather feedback, opinions, and alignment of resource needs to meet contracting initiative timelines
- Communication of bid process, negotiation status, agreement on terms, financial proposal concerns and other matters with supplier and internal team
- Engaging customers through one-on-one conversations to articulate business strategy and resolve customer specific issues/concerns with contracting strategy or outcome.
- Interfacing with key supply chain executives and end-users in a live environment presenting and/or gaining commitment (advisory boards and supply chain board). Capable of securing desired outcomes through persuasion and influence.
What qualifications you will need:
- College Graduate – Bachelor – Required
- 5+Years Healthcare Contracting Experience – Required
- 7+Years of relevant experience preferred – Required
- Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint) Required
- Excellent communication skills (verbal and written) Required
- Strong analytical and negotiation skills Required
- Excellent presentation skills Required
Benefits
Company offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.