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Clinical Director – Hospice (RN)
LOCATION: Bozeman, MT
JOB TYPE: Full-Time Permanent
The Director of Clinical Services (DCS) is responsible for providing leadership, direction, and oversight for all hospice clinical operations. This role ensures high-quality patient care, regulatory compliance, efficient service delivery, and alignment with the organization’s mission and philosophy. The DCS establishes, implements, and evaluates goals and objectives that support excellence in hospice clinical services.
Job Responsibilities
Clinical & Operational Leadership
- Oversees all direct and indirect patient care services provided by clinical staff.
- Provides guidance, coaching, and mentorship to Clinical Supervisors and care coordinators to continually elevate service quality.
- Supports Clinical Supervisors in managing clinical teams, scheduling, and planning.
- Assists with assessment, care planning, implementation, and evaluation for patient and family/caregiver needs when appropriate.
Administrative & Organizational Oversight
- Assists the Executive Director/Administrator with budgeting, financial management, and operational planning.
- Monitors key operational indicators to identify census trends and adjust staffing, productivity, and resources accordingly.
- Oversees the maintenance of accurate, compliant clinical records, reports, and documentation in accordance with local, state, and federal requirements.
Staff Management & Development
- Recruits, hires, evaluates, and, when necessary, terminates clinical personnel.
- Conducts annual or more frequent performance reviews for clinicians.
- Coaches Clinical Supervisors on effective performance evaluation practices.
- Develops and oversees orientation, onboarding, in-service education, and continuing education programs for all clinical staff.
Quality, Compliance & Performance Improvement
- Ensures compliance with all regulatory requirements, licensure laws, and accreditation standards (including ACHC).
- Participates in the quality and performance improvement programs, contributing to annual and quarterly reviews.
- Ensures safe, high-quality delivery of hospice services across the organization.
- Maintains appropriate levels of medical supplies, equipment, and resources necessary for patient care.
Community & Organizational Collaboration
- Stays current with trends and advancements in nursing and hospice care and disseminates relevant information to staff.
- Promotes hospice services and cultivates referrals within the healthcare community.
- Assists in the development and implementation of organizational policies, procedures, and strategic goals.
- Acts as the Executive Director/Administrator in their absence, assuming full authority and responsibility as needed.
- Performs other duties as assigned by organizational leadership.
Position Qualifications
- Current Registered Nurse (RN) licensure.
- Bachelor’s degree in Nursing (BSN) preferred.
- Minimum two years of management experience in hospice or a related healthcare setting preferred.
- Demonstrated ability to lead, supervise, and support clinical and administrative personnel.
- Strong communication, interpersonal, and customer service skills.
- Ability to effectively market hospice services and engage with community partners.
- Valid driver’s license and personal vehicle that meets organizational insurance requirements.
- Strong knowledge of business management principles, hospice regulations, and ACHC standards.