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Front Desk, Guest Experience
Location: Scottsdale, AZ
Uni K Wax Scottsdale is seeking a friendly, organized Front Desk Coordinator to greet guests, manage appointments, and support studio operations. You’ll be the first point of contact for every client, helping to create a smooth, welcoming, and professional experience from check-in to check-out.
Responsibilities
- Greet guests and provide exceptional customer service
- Check guests in/out and process payments
- Schedule and confirm appointments using our booking system
- Answer phone calls, messages, and emails
- Maintain a clean and inviting lobby and front desk area
- Educate guests on services, memberships, and retail products
- Assist with inventory and light studio tasks
Qualifications
- Strong customer service and communication skills
- Warm, professional, and friendly demeanor
- Ability to multitask in a fast-paced environment
- Reliable, punctual, and detail-oriented
- Experience in beauty/spa/hospitality a plus (not required)
- Comfortable discussing waxing services professionally
Benefits
- Employee discounts on services and products
- Fun, supportive team environment
- Opportunities for advancement
Pay: From $15.15 per hour
Work Location: In person