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Position Summary
The Lab Tech/Phlebotomist is responsible for accurately collecting, labeling, handling, and preparing blood specimens for laboratory testing. This role supports clinical operations by ensuring specimen integrity, maintaining accurate documentation, and assisting clinical staff in patient care activities under appropriate supervision. The Phlebotomist demonstrates professionalism, attention to detail, and a commitment to quality, safety, and patient-centered service.
Essential Duties and Responsibilities
The essential duties and responsibilities include, but are not limited to, the following:
- Collect, label, and prepare blood specimens for patient testing in accordance with established procedures.
- Maintain specimen integrity through proper identification, aseptic technique, and adherence to isolation and safety protocols.
- Verify test requisitions by comparing orders with nursing station logs and report discrepancies to appropriate personnel.
- Confirm patient identity using approved identification procedures prior to specimen collection.
- Track and document specimen collection by initialing, dating, and recording collection times; maintain daily collection logs.
- Assemble and file laboratory reports and ensure accurate documentation within patient charts and applicable logs.
- Monitor glucose levels by performing point-of-care glucose testing, documenting results, and promptly reporting abnormal values to providers.
- Perform bleeding time tests, enter results into electronic systems, and notify appropriate personnel of abnormal findings.
- Coordinate with nursing staff to ensure appropriate timing for therapeutic drug monitoring specimen collection.
- Assist laboratory or nursing staff with patient care activities within scope and under clinical supervision.
- Maintain quality assurance standards by following testing schedules, completing quality control logs, and reporting any variances or concerns.
- Maintain a safe, clean, and compliant work environment by following departmental procedures and applicable regulations.
- Resolve unusual or unclear test orders by contacting physicians, nursing staff, pathologists, or reference laboratories; escalate unresolved issues to supervisory staff.
Knowledge, Skills, and Abilities
- Proficiency in basic computer applications, including Microsoft Word, Outlook, and Excel.
- Knowledge of medical terminology.
- Strong organizational skills with attention to detail.
- Excellent written and verbal communication skills, including proper grammar usage.
- Demonstrated problem-solving and critical thinking abilities.
- Ability to work independently with minimal direct supervision.
- Strong interpersonal skills with the ability to communicate effectively with patients, staff, physicians, and the general public.
- Commitment to providing courteous, professional, and patient-focused service at all times.
- Dependable with flexibility to meet scheduling needs.
- Professional, neat, and approachable appearance.
Education and Experience Requirements
- High School diploma or equivalent – Required
- Current Lab Tech/Phlebotomy Certification – Required
- Current CPR Certification – Required
- 1–3 years of experience in a medical office or healthcare setting – Preferred