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Business Office Manager
LOCATION: Missoula, MT
JOB TYPE: Full-Time Permanent
The Business Office Manager plays a key role in supporting daily administrative and operational functions within a hospice setting. This individual ensures efficient office coordination, accurate recordkeeping, and seamless communication across clinical and administrative teams.
Key Responsibilities
- Maintain strict confidentiality of patient and organizational information
- Oversee and manage clinical documentation to ensure compliance with regulatory standards
- Serve as the primary point of contact for incoming calls, directing or relaying messages appropriately
- Greet and assist visitors in a professional and welcoming manner
- Coordinate office communications, including mail distribution and internal updates
- Support administrative tasks such as document preparation, filing, and general office operations
- Enter and manage data related to billing and patient records
- Track patient admissions, discharges, and certification timelines
- Assist with audits and ensure accuracy of patient documentation
- Manage office supply inventory and coordinate equipment needs
- Support payroll-related processes, including timesheet tracking
- Maintain updated records for staff, patients, referral sources, and partners
- Participate in community outreach efforts, events, and educational initiatives as needed
- Collaborate with leadership to support operational and program needs
Qualifications
- High school diploma required; additional administrative or office training preferred
- Previous experience in an administrative or office support role, ideally in healthcare
- Strong attention to detail with excellent organizational skills
- Proficiency with basic office equipment and computer systems
- Effective communication skills, both verbal and written
- Ability to multitask and manage competing priorities in a dynamic environment
- Professional demeanor with strong interpersonal skills
- Reliable transportation, valid driver’s license, and current auto insurance