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Position Summary
We are seeking an experienced, leadership-minded Remote Nurse Practitioner to guide clinical operations, oversee patient outreach, and deliver high-touch Chronic Care Management. In this role, you will lead a multidisciplinary care team, manage clinical escalations, and build tailored care plans for complex patient populations.
Key Responsibilities
- Clinical Operations & Escalations: Build individualized care plans for high-complexity patients and manage clinical escalations to ensure high-quality, safe care.
- Team Leadership & Oversight: Supervise nurse outreach workflows, guide clinical operations, and partner with care coordination leadership on team onboarding and ongoing staff development.
- Interprofessional Collaboration: Work closely with medical directors, nurses, care coordinators, specialists, and pharmacists to optimize patient outcomes.
- Patient Engagement: Use motivational interviewing techniques to advocate for, support, and empower members in managing chronic conditions via phone and text outreach.
- Documentation & Quality: Maintain timely, accurate case notes and documentation within care management and Electronic Health Record (EHR) platforms.
Required Qualifications
Licensure & Certifications
- Active, unrestricted Nurse Practitioner (NP) license in Texas (ability to obtain additional state licenses as needed).
- Current national board certification (ANCC, AANPCB, or equivalent) aligned with your clinical specialty.
- Graduate of an accredited professional nursing program (CCNE or ACEN accredited at the time of graduation).
Experience & Skills
- Leadership: 5+ years of progressive clinical leadership experience managing healthcare teams.
- Remote & Tech Proficiency: 2+ years of dedicated remote/telehealth work experience; comfortable using electronic care management tools, text messaging, and phone platforms.
- Clinical Domain: Proven experience in Chronic Care Management (CCM) and complex care delivery.
- Patient Populations: Demonstrated experience serving Veterans, Medicaid, and/or Dual-Eligible populations.
- Communication & Engagement: Mastery of motivational interviewing, strong problem-solving skills, and exceptional written and verbal communication.
- Workplace Setup: Dedicated, private home office suitable for remote work and HIPAA compliance.
Preferred Qualifications
- Multistate Licensure: Active licensure in one or more additional states (e.g., LA, MS, AR, OK, MO, KS, NE, UT, WY, CO).
- Specialties: FNP, Adult NP, PMHNP, or Clinical Nurse Specialist (CNS).
- Language: Bilingual fluency in Spanish.
- Hardware: Experience using macOS / Apple computer systems (e.g., MacBook).
Core Competencies & Cultural Attributes
- Cultural Humility: Ability to engage effectively with diverse, multicultural populations and adapt care strategies to community values.
- Influence & Trust: Skill in building trust, active listening, and motivating both staff and patients toward positive health outcomes.
- Resilience: Aptitude for navigating complex interactions or setbacks with empathy, adaptability, and a growth mindset.
Work Environment & Physical Demands
- 100% Remote: Work from a dedicated, distraction-free home office.
- Travel: 0% travel required.
- Physical Demands: Prolonged periods of sitting and computer work.