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Area Sales Manager – Hospice & Palliative Care
Sign-On Bonus: $5,000
Location: Memphis, Tennessee
Schedule: Monday–Friday, 8:00 AM–4:30 PM
Travel Requirements: Up to 70% within the assigned territory
Position Summary
We are seeking a proactive, results-driven Area Sales Manager to lead business development and drive growth across an assigned hospice and palliative care territory in the Memphis area. This individual will identify new market opportunities, develop strategic sales initiatives, strengthen referral relationships, and support the sales team’s performance and professional development. The ideal candidate will have a strong background in healthcare sales, business development, or hospice services, along with the ability to build lasting relationships with healthcare providers and community partners. Candidates must reside within the assigned territory or within a reasonable driving distance and be able to travel up to 70% of the time. Travel includes supporting multiple hospice locations within the territory. Locations supported: Crossroads Memphis, DRK Marion AR, DRK Jonesboro AR
Key Responsibilities
- Identify new business opportunities and develop strategies to increase market penetration and referral volume.
- Partner with program leadership and regional sales management to develop and execute territory-specific sales plans.
- Analyze market trends, referral patterns, and competitive activity to identify opportunities for growth.
- Support hospice program expansion and the achievement of established sales and business development goals.
- Monitor sales team performance and ensure consistent execution of sales strategies.
- Build and maintain strong relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other healthcare referral sources.
- Coach, mentor, and support sales representatives to improve productivity and strengthen their business development skills.
- Collaborate with clinical and operational leadership to align sales strategies with program objectives.
- Monitor territory performance and recommend adjustments to improve referral growth and market share.
- Represent hospice services professionally while promoting compassionate, patient-centered care.
Qualifications
- Experience in healthcare sales, business development, account management, or a related field.
- Demonstrated ability to develop referral relationships and achieve sales growth objectives.
- Strong leadership, coaching, and team development skills.
- Excellent communication, presentation, negotiation, and relationship-building abilities.
- Ability to analyze market opportunities and develop effective sales strategies.
- Strong organizational and time-management skills.
- Willingness and ability to travel up to 70% within the assigned territory.
- Must live within the territory or within reasonable driving distance of Memphis, Tennessee.
- Bachelor’s degree strongly preferred.
- Minimum of 4 years of healthcare sales or community liaison experience, preferably in hospice care.
- Minimum of 2 years of management or supervisory experience.
- Demonstrated knowledge of hospice regulations and industry practices.
- Proven success in increasing patient census and developing referral networks within local or regional markets.
- Strong leadership, coaching, communication, and relationship-building skills.
- Ability to analyze sales metrics, evaluate team performance, and implement effective growth strategies.
- Willingness to travel extensively and spend at least 70% of working time in assigned markets.
- Valid driver’s license, current vehicle insurance, and access to reliable transportation.
Preferred Qualifications:
- Experience in hospice, palliative care, home health, or another healthcare service environment.
- Previous sales leadership or multi-location territory management experience.
- Established relationships with healthcare referral sources in the Memphis market.
Compensation & Benefits
- $5,000 sign-on bonus
- Comprehensive medical, dental, and vision insurance.
- 401(k) retirement plan with employer matching.
- 15 days of paid time off and 10 paid holidays.
- Tuition reimbursement and certification assistance.
- Employee wellness and discount programs.
- Cell phone and mileage reimbursement.
- Gym membership reimbursement.
Key Responsibilities
- Sales Team Management: Oversee the day-to-day activities of hospice Community Liaisons, ensuring effective account management, consistent referral development, and achievement of regional sales objectives.
- Training & Development: Provide hands-on training, coaching, and ongoing support to Community Liaisons to strengthen sales performance, improve account engagement, and maximize referral opportunities.
- Performance Monitoring & Reporting: Track and analyze key performance indicators (KPIs), including account visit frequency, referral volume, and patient census growth. Prepare regular reports to evaluate performance and identify improvement opportunities.
- Recruitment & Team Building: Assist with recruiting and onboarding Community Liaisons for existing territories and new growth markets. Help build a high-performing sales team aligned with organizational goals.
- Market Analysis & Strategy: Monitor market trends, competitor activity, referral patterns, and industry best practices to identify opportunities for business development and territory expansion.
- Referral Growth: Develop and implement strategies to increase hospice referrals, strengthen relationships with healthcare providers, and drive local and regional patient census growth.
- Regulatory Compliance: Maintain an understanding of applicable hospice regulations and ensure sales and outreach activities align with industry requirements and ethical standards.
Ideal Candidate
The successful candidate is a relationship-focused sales leader who can identify growth opportunities, motivate a sales team, and establish trusted partnerships throughout the healthcare community. A passion for hospice and palliative care, combined with a commitment to helping patients and families access compassionate end-of-life services, will be an asset in this role.