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Position Overview
Lead large, enterprise-wide, cross-functional programs ($15M–$50M) with complex scopes and high transformational impact. Drive strategic initiatives across markets, translating business needs into scalable IT solutions by aligning business, IT, and vendor teams. Build strong partnerships with senior IT, business, clinical/operational, and financial leaders to accelerate delivery through disciplined execution and continuous improvement.
- Preferred Experience: Deep knowledge of healthcare IT and business processes (or complex highly-regulated enterprise environments) and the ability to navigate enterprise structures; experience applying Lean/Agile flow, Theory of Constraints, or advanced throughput methodologies; applying Strategic Project Leadership (SPL); and experience supporting governance bodies and structuring programs for maximum effectiveness.
Job Summary
This senior-level leadership role is primarily responsible for determining program budgets, establishing advanced project management methodologies based on expertise, managing overall pursuits and programs, and leading high-performing departmental or cross-functional teams.
Essential Responsibilities
- Program & Strategic Execution: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; and removing obstacles that impact performance.
- Complex Delivery & Governance: Oversees the delivery of IT infrastructure, software, and operations capabilities for large-scale programs from planning to completion. Analyzes, integrates, and manages complex project/program plans (scope, status, schedules, and resource forecasts).
- Financial & Performance Management: Manages and monitors program financials of large, complex programs. Monitors overall program performance against plans (on-time, on-budget, within scope, meeting quality standards) and makes adjustments as needed.
- Organizational Change Management: Oversees program activities related to change management, including user adoption, organizational readiness, implementation, and training plans.
- Process & Standard Adherence: Promotes, refines, and oversees adherence to established enterprise processes, policies, and standard software development life cycle (SDLC) or operational frameworks.
- Stakeholder & Vendor Partnership: Ensures alignment, buy-in, and engagement of diverse stakeholders by building robust relationships. Determines program goals, influences deliverable prioritization, facilitates crucial decisions with sponsors and review boards, and manages third-party vendor performance, contract negotiations, and invoice resolutions.
- Risk & Team Leadership: Manages and mitigates risks across interdependent programs by analyzing trigger events. Mentors team members, evaluates resource allocation, creates a clear vision, and fosters open, collaborative dialogue.
Qualifications
Minimum Qualifications
- Experience: Minimum ten (10) years of experience managing projects or programs using lifecycle methodologies (e.g., SDLC, process management, organizational change).
- Complex Delivery: Minimum five (5) years of experience implementing large, complex projects in a corporate enterprise environment.
- Team Leadership: Minimum five (5) years of experience leading cross-functional project teams.
- Financial Management: Minimum ten (10) years of experience managing project or program budgets.
- Education & Program Management: Bachelor’s degree in Business Administration, Computer Science, Management Information Systems (MIS), or a related field, combined with a minimum of ten (10) years of IT or related business experience, including at least eight (8) years managing large-scale programs. (Note: Additional equivalent professional work experience may be substituted for the degree requirement.)