Director of Case Managment

Schedule: Full-time • Days (No Weekends)

Incentive Bonus: 17.5% annual salary

Sign on: $10,000 for non-HCA Employees

Relocation Assistance: Yes

Job Summary

The Facility Case Management Director has the overall responsibility for managing and coordinating department activities. The Director ensures staff compliance with organizational policies and external regulatory agencies and takes leadership responsibility to coordinate the integration of the department's patient care and discharge planning processes with related hospital departments and external agencies to ensure continuity of care and optimal clinical resource utilization. The Director has oversight for all aspects of daily hospital case management operations and is accountable for achieving established outcomes through actively engaging interdisciplinary teams and external stakeholders. The Director is a registered nurse with responsibility for all operational aspects of the department. This position requires an executive presence and candidates must possess excellent communication and presentation skills, proven motivational capabilities, and a demonstrated accomplishment record of delivering results and attaining goals.

Job Responsibilities:

• Directs and evaluates departmental operations, including the case management model, staffing (skill mix and FTEs), use of information technologies, onboarding, and staff competencies to achieve performance and quality objectives.
• Allocates resources to effectively staff department and meet productivity and quality goals.
• Responsible for oversight of CM core functions and practice.
• Ensures the adherence to care coordination and discharge planning processes, ensuring timeliness, quality, and proper documentation.
• Works with the Facility CFO and Division CM Leader to achieve established goals and expectations.
• Assesses and improves the department’s performance by evaluating operational processes, monitoring performance through analyzing data, and implementing sustainable performance improvement activities.
• Ensuring compliance with policies and SOP.
• Establish working relationships with key stakeholders to include CMO, CNO, ancillary service leaders, Ethics & Compliance, and Legal.
• Bachelor's degree, required
• Master's degree in Nursing, Health Administration, or Business Administration, preferred
• Either Registered Nurse (RN) licensure, Licensed Clinical Social Worker (LCSW) or Licensed Master Social Worker (LMSW), REQUIRED
• 3+ years’ experience in overall acute care Hospital Case Management REQUIRED
• 2+ years’ experience in case management leadership REQUIRED

Additional Information

• Who does this position report to Division Director of CM 
• How many total beds are in the unit? 383 beds
• Trauma level: Level II
• Volume: 76,784 Patients treated
• How many FTEs will the candidate be overseeing? 10+
• What additional departments are they over? Case Management & Social Workers
• What are the qualities that you like and dislike in candidates that you have seen so far? We need an RN with Case Management experience; this is a great facility for leaders to grow/expand their careers at a larger facility. This person will be the star quarterback, needs to have solid LOS process, and be a dynamic leader, an experience leader.

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