Office Manager

Business Office Manager

LOCATION: Missoula, MT

JOB TYPE: Full-Time Permanent

The Business Office Manager plays a key role in supporting daily administrative and operational functions within a hospice setting. This individual ensures efficient office coordination, accurate recordkeeping, and seamless communication across clinical and administrative teams.

Key Responsibilities

• Maintain strict confidentiality of patient and organizational information
• Oversee and manage clinical documentation to ensure compliance with regulatory standards
• Serve as the primary point of contact for incoming calls, directing or relaying messages appropriately
• Greet and assist visitors in a professional and welcoming manner
• Coordinate office communications, including mail distribution and internal updates
• Support administrative tasks such as document preparation, filing, and general office operations
• Enter and manage data related to billing and patient records
• Track patient admissions, discharges, and certification timelines
• Assist with audits and ensure accuracy of patient documentation
• Manage office supply inventory and coordinate equipment needs
• Support payroll-related processes, including timesheet tracking
• Maintain updated records for staff, patients, referral sources, and partners
• Participate in community outreach efforts, events, and educational initiatives as needed
• Collaborate with leadership to support operational and program needs

Qualifications

• High school diploma required; additional administrative or office training preferred
• Previous experience in an administrative or office support role, ideally in healthcare
• Strong attention to detail with excellent organizational skills
• Proficiency with basic office equipment and computer systems
• Effective communication skills, both verbal and written
• Ability to multitask and manage competing priorities in a dynamic environment
• Professional demeanor with strong interpersonal skills
• Reliable transportation, valid driver’s license, and current auto insurance

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