Director of Case Management

Director of Case Management

Position Type: Perm

Location: Lake Monroe, Florida | Relocation Offered

Shift Details: Days (7-10 hours/weekday only – may include occasional on-call rotations or extended days)

Key Qualifications:

• 2+ years of RECENT (within the last year) acute care Case Management leadership experience required.
• Bachelor's Degree required.
• Master's degree in Nursing, Health Administration, or Business Administration preferred.
• (RN) Registered Nurse or (LCSW) Clinical Social Worker license required ((RN) Registered Nurse preferred).

Key Responsibilities

• Direct and evaluate departmental operations, including the case management model, staffing (skill mix and FTEs), utilization of information technologies, onboarding, and staff competencies to achieve performance and quality objectives.
• Allocate resources effectively to meet departmental productivity and quality goals.
• Oversee core case management functions, practices, care coordination, and discharge planning processes to ensure timeliness, quality, and proper documentation.
• Partner with the Facility CFO and Division CM Leader to achieve organizational goals and expectations.
• Assess and improve department performance by evaluating operational processes, analyzing data, and implementing sustainable performance improvement activities.
• Establish and maintain strong working relationships with key stakeholders, including the CMO, CNO, ancillary service leaders, Ethics & Compliance, and Legal.

Team & Reporting Structure

• Reports To: Division VP of Case Management
• Team Oversight: 13–15 FTEs, including a Manager and Lead to support the Director



Sign-On & Relocation: Case by case

• Total Rewards Package: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, telemedicine, wellbeing support, paid time off, paid family leave, disability coverage, a 401(k) plan with employer match, Employee Stock Purchase Plan, education/tuition assistance, and student loan support.

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