Job details
Location: Albuquerque, NM
Salary: $140k / Year - $145k / Year
Registered Nurse (RN) - RN PROGRAM DIRECTOR (HOSPICE) ***10K SIGN ON BONUS
POSITION TYPE: Registered Nurse (RN) DIRECTOR (MUST Have BSN)
SPECIALTY UNIT: Hospice
LOCATION: Albuquerque, NM
SHIFT: Days
JOB TYPE: Full-Time Permanent
Hospice Program Director (RN)
Position Overview:
We are seeking an experienced and motivated Registered Nurse (RN) Program Director to oversee and lead hospice program operations in Albuquerque, New Mexico.
The Hospice Program Director will provide overall leadership and direction for hospice agency operations, with an emphasis on business growth, community relationships, financial management, customer satisfaction, regulatory compliance, and the delivery of high-quality patient care.
This individual will oversee all aspects of daily hospice operations while ensuring the program operates in accordance with established goals, policies, procedures, and applicable state and federal regulations. Responsibilities include maintaining compliance with hospice-specific requirements, Medicare and Medicaid guidelines, and other applicable healthcare standards.
Working collaboratively with senior leadership, the Program Director will manage local office operations, support clinical excellence, develop strong community partnerships, and ensure patients and families receive compassionate, patient-centered end-of-life care.
About the Opportunity
This leadership opportunity is ideal for a healthcare professional who is passionate about hospice care, team development, operational excellence, and community engagement.
The organization is committed to providing compassionate, high-quality end-of-life care while supporting employees through professional development, career advancement, and a collaborative work environment.
Employees may have access to a comprehensive benefits package, including:
- Medical, dental, and vision insurance.
- Career development and advancement opportunities.
- Paid time off and paid holidays.
- Tuition reimbursement and certification assistance.
- Employee wellness and discount programs.
- Cell phone, mileage, and gym membership reimbursement.
- Employer-matched 401(k) retirement plan.
- Comprehensive clinical onboarding and training.
Key Responsibilities:
- Community Relationship Development: Establish and maintain strong professional relationships with physicians, hospitals, nursing facilities, referral sources, and other community partners to support program growth and expand access to hospice services.
- Team Leadership and Development: Recruit, hire, and retain qualified employees while ensuring appropriate orientation, training, ongoing education, performance evaluations, and professional development.
- Operational Management: Direct and oversee administrative functions, daily operations, and overall management of the hospice program to ensure efficiency and organizational effectiveness.
- Regulatory Compliance: Ensure compliance with all applicable federal, state, and local laws, regulations, and industry standards. Identify areas of concern and implement corrective action plans when necessary.
- Strategic Leadership: Provide day-to-day leadership and oversight of hospice operations while supporting organizational goals, service growth, financial performance, and quality improvement initiatives.
- Policy and Procedure Implementation: Ensure organizational policies and procedures approved by the governing body are effectively implemented and consistently followed.
- Quality Patient Care: Promote a patient-centered approach to care that prioritizes dignity, comfort, compassion, and support for patients and their families.
Qualifications and Requirements:
- Bachelor's degree in Nursing, Healthcare Administration, Business Administration, or a related field preferred.
- Current, unrestricted Registered Nurse (RN) license required.
- Minimum of two years of hospice management experience required.
- At least two years of hospice experience, with a strong understanding of Medicare and Medicaid requirements and applicable state regulatory guidelines.
- Previous operations management and/or sales leadership experience required.
- Demonstrated ability to develop and maintain effective relationships within the community and across organizational teams.
- Strong interpersonal and communication skills, with the ability to collaborate effectively with clinical staff, referral partners, marketing representatives, and leadership teams.
- Ability to communicate the hospice philosophy, mission, and available services to employees and community partners.
- Experience evaluating operational processes, developing improvement strategies, supporting organizational change, and managing competing priorities in a fast-paced healthcare environment.
- Strong leadership, organizational, problem-solving, and decision-making skills.
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